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fbeee operates under a defined set of terms that govern how your account, transactions, and access to our platform work. Whether you use bKash, Rocket, or any supported payment route, your use of this site is subject to the conditions set out here — and availability always depends on your local law and eligible region.
Access to fbeee and the services available through it — including account registration, wallet transactions via bKash or Rocket, and participation in any game category — is subject to the laws and regulations applicable in your jurisdiction. We do not represent that all features of this platform are available or lawful in every region. It is your responsibility to confirm that your use of fbeee complies with the rules in your area before proceeding. Our terms apply from the moment you create an account. They cover how we handle your account data, how transactions are processed through supported payment rails, and what conduct is expected when you access the lobby. We update these terms when our services change, and we will notify you through your registered account where required. Continued use of the platform after any update means you accept the revised terms. If you have questions about a specific clause, our support route is open — details are in the contact section below.
Deposits and withdrawals via bKash are processed under the transaction terms shown in your account wallet section.
Rocket payment flows follow the same account-level terms; limits and verification steps are shown at the point of transaction.
Your account wallet records all transaction history. Review it directly from your signed-in account page for a full audit trail.
Our legal terms apply specifically to the fbeee platform and the services we directly operate. They do not extend to third-party services, external payment processors, or any site you reach by following a link away from fbeee. Understanding the boundary helps you know where our obligations begin and end.
Terms apply fully to account creation, login, session management, and any action taken while signed in — including game participation and wallet operations.
Payment transactions processed through bKash or Rocket on our platform are covered. Fees or delays imposed by the payment provider itself fall outside our direct control.
All content published on fbeee — game listings, policy pages, support articles — is covered. We are responsible for what we publish; we are not responsible for content on external sites.
Game content supplied by studios in our lobby is governed by their own terms alongside ours. We do not control their internal policies, and our terms do not override theirs.
You have practical options available to you at any point while your account is active. You can review your full transaction history directly from the wallet section of your signed-in account — every bKash and Rocket movement is logged there with a timestamp. If any account detail is incorrect, you can update it through the account settings page; fields that require verification will prompt you through the steps shown on screen. If you believe a transaction has been recorded incorrectly, raise it through our support contact before requesting any reversal. We handle each query individually and will respond through the channel you used to contact us. You also have the right to request that we clarify any clause in these terms — send your question to our support route and we will respond in plain language.
Open your account wallet to see a full log of deposits, withdrawals, and game transactions. Filter by date to find a specific entry.
Go to account settings while signed in. Fields that need identity verification will show the required steps inline — follow those exactly.
Contact support with the specific clause or transaction reference. We respond to each query individually rather than with a template reply.
If your account is restricted or you cannot complete a transaction, contact us through the support route below with your account reference number.
For any question about these terms, your account rights, or a specific transaction, use the contact routes published on this site. We do not operate undisclosed channels, and we will not ask you to contact us through unofficial means.
Open the chat widget from any page while signed in to raise a policy or account question directly.
Send your query to the support email address listed on our contact page. Include your account reference for faster handling.
Our published help articles cover common policy questions. Search by topic from the help centre link in the site footer.
We collect only the account and transaction data needed to operate your account and process payments through bKash and Rocket. We do not sell your personal data to third parties. Cookies on this site are used for session management and to keep your account state consistent across devices — you can review and adjust cookie preferences through your browser settings at any time.
Account data is stored securely and used only for the purposes described in our policy. We do not share it with parties outside the scope of operating your account and processing your transactions.
Your account is protected by the login credentials you set. If you suspect unauthorised access, change your password immediately and contact support with your account reference.
We retain transaction records for the period required by applicable rules. You can request a summary of your stored data by contacting support through the routes listed on this page.
When we update this policy, we notify you through your registered account. To request a change to your stored details, use the account settings page or contact support directly.
These are the questions we hear most often about our legal terms, account rights, and how policy applies to your use of fbeee.
Access to fbeee depends on whether use of the platform is permitted under the laws of your region. Our terms apply to your account and transactions if you are eligible to use the service. It is your responsibility to confirm that your use complies with local law before registering.
Sign in to your account and open the wallet section. Every bKash and Rocket transaction is logged there with a date and reference number. You can filter by date range to locate a specific entry without contacting support.
Yes. Go to account settings while signed in. Fields that require identity verification will show the steps you need to follow directly on screen. If a field is locked and you cannot update it yourself, contact support with your account reference.
Raise the issue through our support contact before requesting any reversal. Include your account reference and the transaction date. We review each case individually and respond through the channel you used to contact us.
Contact support through the email route listed on our contact page and include your account reference. We will provide a summary of the data we hold for your account within the timeframe required by applicable rules.
Yes. When we update these terms, we notify you through your registered account. Continuing to use fbeee after an update means you accept the revised terms. If you have questions about a specific change, contact us through the support routes on this page.