fbeee Privacy Policy: How We Handle Your Information
fbeee collects and uses your information only for the purposes described in this policy — nothing more. Whether you access through a mobile browser or desktop, this policy covers what we record, how we store it, and the choices you have at any point. Access and eligibility depend on your local law and eligible regions.
Account data kept private
bKash and Rocket transaction records protected
Your choices respected
Contact route always available
POLICY POSTURE
What We Collect and Why We Collect It
When you create an account on fbeee, we collect the information you provide directly — your name, contact details, and the wallet identifiers you use for payments such as bKash or Rocket. We also collect records of account activity: sessions, transaction history, and device type. This data is used to keep your account running correctly, to process your wallet transactions, and to respond to any support request you send us. We do not sell your personal information to third parties. We do not share it with advertisers. Where we work with service partners — for example, payment processors who handle bKash or Rocket transfers — those partners receive only the data needed to complete that specific task, and they are bound by their own data obligations. Cookies and session data help us remember your preferences so your account looks the same whether you return on your phone browser or switch to a different device. You can clear cookies at any time through your browser settings; doing so may require you to log in again. This policy applies to all account holders regardless of how they access the site, subject to local law and eligible regions.
bKash wallet identifier
Rocket transfer record
Session and device data
Account transaction history
POLICY COVERAGE
Where This Policy Applies and Where It Does Not
This policy covers your personal data as it moves through fbeee's own systems — your account, your session, and transactions you initiate here. It does not extend to third-party services that open in a separate window or app. Understanding the boundary helps you know exactly who is responsible for which data at each step of your account journey.
Account Access
Everything that happens when you log in, browse the lobby, or update your account profile falls under this policy. We hold that data and you can ask us about it directly through our published contact route.
Wallet Transactions
When you initiate a bKash or Rocket transfer, transaction identifiers pass through our system. We record the reference on your account. The payment processor's own policy governs what happens on their side of that transfer.
Site Content
Game content from studios available in the fbeee lobby is delivered through our platform. Interaction data — which game you opened, how long your session ran — is recorded in your account history under this policy.
Third-Party Services
External links, payment apps like bKash or Rocket opened outside fbeee, or any service not hosted on fbeee are governed by their own privacy terms. We do not control or take responsibility for those external data practices.
YOUR ACCOUNT RIGHTS
Actions You Can Take Under This Policy
You have real, practical choices about your data on fbeee. You can review the information held in your account at any time by opening your account profile page — the details shown there are what we hold. If something is wrong, you can correct it directly in the account settings fields or ask our support team to update it. If you want to know exactly what data we have recorded against your account — transaction references, session logs, wallet identifiers — you can submit a request through our contact route. We aim to respond to data enquiries in a reasonable time, though we do not commit to a fixed SLA we cannot verify. Your account remains yours; we do not alter your records without your involvement except where our published terms or applicable law require it. Eligibility for certain account features depends on your local law and the eligible regions we serve.
Review Your Records
Open your account profile page to see the personal information we currently hold. Transaction references and session history are also visible in the account history section.
Correct Account Details
Update your contact details or wallet identifiers directly in account settings. If a field is locked, contact our support team with your account reference and the correction you need.
Submit a Data Enquiry
Use the published contact route to request a summary of the data we hold on your account. Include your account reference so we can locate and confirm the right records.
Request Account Support
If you have a concern about how your data is being handled, raise it through our support channel. We treat data concerns as a priority queue separate from general account queries.
CONTACT OUR TEAM
How to Reach Us About This Policy
If you have a question about this privacy policy — how your data is stored, what we hold on your account, or how to submit a correction — the routes below are the published ways to reach us. We do not invent channels or operating hours we cannot confirm; use what is visible on fbeee.
Live Chat
Open the chat widget visible on fbeee to speak with our team about a privacy or account data question. Have your account reference ready to speed up the process.
Email Support
Send a written data enquiry to the support email address published in the Help section of fbeee. Include your account reference and describe the specific data question or correction you need.
Help Centre
The Help Centre on fbeee lists published policy documents and account FAQs. Check there first — many data and account questions are answered without needing to contact the team directly.
DATA HANDLING DETAIL
How fbeee Manages Data Day to Day
We keep your account data only for as long as it is needed to run your account and meet any obligations that apply to us under relevant law. When data is no longer needed, we remove it from active systems. We do not hold wallet identifiers like bKash numbers beyond the period needed to reconcile the transaction they were used for.
Cookies and Sessions
Session cookies keep your account state between pages. Preference cookies remember your device and login so you land on your account quickly each time. You can clear both through your browser settings at any time.
Account Security
Access to your stored account data is restricted within our systems. We do not display your full bKash or Rocket wallet number in your account dashboard — only a masked reference is shown for verification purposes.
Data Retention
Transaction records are kept for the period required by our published terms and any applicable legal obligations. Account profile data is held while your account is active. You can ask about specific retention periods through our support contact route.
Policy Updates
If we change this policy in a material way, we will publish the updated version on fbeee with the revision date noted. Continuing to use your account after a published update means you have seen the revised policy.
POLICY QUESTIONS ANSWERED
Questions About the fbeee Privacy Policy
The questions below cover what we hear most often about how account data is collected, stored and managed on fbeee. If your question is not here, use the contact route listed in the support section above.
What personal data does fbeee collect when I open an account?
We collect the details you enter when registering: your name, contact information, and the wallet identifier you use for payments like bKash or Rocket. We also record session data, device type and transaction references generated during your account activity.
Does fbeee share my data with anyone outside the platform?
We do not sell your personal data. We share only what is strictly required with service partners — such as the payment processor handling your bKash or Rocket transfer. Those partners use that data only for the task we engaged them for and are bound by their own obligations.
How can I see what data you hold on my account?
Open your account profile page on fbeee — your recorded personal details are shown there. For a full data summary including transaction references and session logs, submit a request through our published email support route with your account reference included.
Can I correct information in my account?
Yes. Most account fields can be updated directly in your profile settings. If a field is locked or the change involves a wallet identifier like a Rocket number, contact our support team with your account reference and the exact correction you need made.
How long does fbeee keep my account data?
We hold your profile data while your account is active. Transaction records are kept for the period our published terms and applicable legal obligations require. If you want detail on a specific data type's retention period, raise it through our contact route.
Does this privacy policy apply the same way on mobile as on desktop?
Yes. Whether you access fbeee through a mobile browser or a desktop browser, the same policy applies to your account data. Cookies behave the same way on both; you can clear them through your browser settings on either device. Eligibility for account access depends on local law and eligible regions.
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